My Way TV Remote

Combining Ergonomics, Intuitiveness and natural capabilities to make a hand held product made for convenience true to its ability

Challenge

MyWay is the leading IP TV service provider in India and it offers a multitude of convenient choices for entertainment. Users of the IP TV services are young and technology savvy. The need for a remote control was born and its solution had to be adaptable to other versions of the service with more functions.

Strategy

User research revealed that use of the ‘Favourite’ and ‘Menu Navigation’ keys is more frequent for programme selection. The research also pointed out, that users used their thumb for number keys. An Ergonomic Keypad layout with a comfortable intuitive grip was the key to design the remote control.

Solution

The remote fits the natural grip of the hand in such a way that the thumb of the user naturally rests on the ‘OK’ key with forefinger providing a counter support below. Sizes of the keys have been designed keeping in mind the frequency of use. Frequently used keys such as ‘Volume’, ‘Programme’ and navigation have a form which lets finger easily glide over these keys making it intuitive and easy to use. The remote body has smooth flowing curves without any sharp edges or corners.

Result

The remote adapts the IP TV user to the the TV menu protocol. The service along with the remote has been launched in select cities in India.
More Case Studies
Client:
Smart Digivision
Project:
TV Remote Design
Sector:
Consumer Durables and Appliances
Key Deliverables
User Study
Product Design Concept
Design Detailing
Product Prototype
Drawings
Production Support

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