Healthcare / Hospitals

How do I create unique value for users while increasing business potential?

A differentiated hospital experience

A hospital chain was planned focused towards smaller towns and settlements which could deliver superior services at low costs.

Elephant partnered with the client to take this promise further through an innovative outreach platform to integrate the hospital with the local community while creating a new and value added way of interacting with patients & their families. The Doctor’s time was freed for medical focused, chargeable time. The aim is to create a sustained relationship, with win-win relationship for all stakeholders.

Operating under strong cost and resource constraints yet delivering a unique, scalable and business friendly experience is achieved.
Project:
Experience for Business growth
Sector:
Healthcare
Key Deliverables
Design research
Experience strategy