Extend a 'digital first’ finance services platform to a new vertical targeting HNIs and UHNIs
The research sought to decode how affluent investors think, feel, and engage withwealth, in order to define a differentiated wealth management brand
The need is to go beyond conventional offerings
The new role of brand is Multifaceted
New Age Wealth Advisory for Today & Beyond
As the dynamics of wealth management shift for HNIs and UHNIs, fintech platforms have an opportunity to evolve beyond accessible digital investing into more sophisticated wealth management ecosystems.The Design Challenge:
How might a digital-first fintech brand craft a premium wealth experience that resonates with the expectations and aspirations of affluent investors?.What Research Has To Solve For
Understand & decode Emotional and behavioral expectations of affluent investorsEvolving attitudes toward wealth, legacy, and financial growthGaps in existing wealth management experiencesOpportunities for differentiated, premium brand positioning.
The Overarching POV
The current investor need is to go beyond conventional offerings and offerPersonalized solutions,Strategic foresight,Transparent access.
Therefore, The New Role of the brand
A wealth management brand for HNIs personify multiple roles – from a trusted advisor to a visionary strategist . The embodiment of these roles takes places in various aspects of one's financial journey
The 'personal Touch' Gap
Larger banks are perceived as having lost their personal touch, focusing more on "internal interests" and "unnecessary upselling" rather than the client.
Access & Reach
For HNIs, luxury is defined by "privileged entry" into exclusive networks and global deals.
Simplification & Integration
HNIs deal with fragmented investments; they want a "single-window view" to manage risk and net worth seamlessly.. Whitespace
For meaningful differentiation
CUTTING-EDGE ADVISORY THAT STAYS AHEAD OF THE CURVE
A NEW-AGE WEALTH ADVISORY FOR TODAY & BEYOND
Expertise to balance the new and the conventional. Foresight- Ahead of the curveMaximizing opportunityExclusive reach & access
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