Making Insurance Fast, Seamless and Accessible


Enhancing retail experiences via smart automation and vibrant branding, to deliver quick, user-friendly insurance transactions.

Elephant Design_Chola MS_Chola Customer Service Experience_Retail Design_Financial Services_Fintech_Express Outlets

300+ outlets launched

user-friendly tools leading to rapid growth

Visual Identity


Retail Space Design


Customer Journey Mapping

Revolutionizing Insurance Access

Insurance shouldn't be time-consuming or complex. Chola MS aimed to redefine the experience by making transactions quick, seamless, and stress-free. With Insurance Express, customers and agents enjoy a state-of-the-art platform that blends speed, technology, and comfort, ensuring instant policy issuance in a vibrant and intuitive retail space.
Elephant Design_Chola MS_Chola Customer Service Experience_Retail Design_Financial Services_Fintech_Express Outlets

Stay Secured with a Single Tap

Chola MS envisions a world where insurance is as simple as a tap. With innovation at its core, the brand continues to push boundaries, ensuring that every customer enjoys convenience, speed, and security—anytime, anywhere.

Transforming Insurance Transactions

Insurance Express revolutionized policy transactions with compact, high-tech outlets. Designed for speed and efficiency, these spaces provide instant services with automated interfaces, making buying and renewing insurance effortless.

A vibrant brand language, user-friendly automation, and intuitive layouts ensure that customers and agents experience insurance in a way that is not only fast but also engaging and stress-free.
Elephant Design_Chola MS_Chola Customer Service Experience_Retail Design_Financial Services_Fintech_Express Outlets

Insurance Matters Made Effortless

Chola MS Insurance Express outlets eliminate long wait times with automated processes. Customers can renew or purchase policies within minutes, ensuring a seamless and efficient transaction experience.

Compact, ROI-driven outlet designs maximize accessibility and convenience. By blending technology with intuitive layouts, these spaces make insurance transactions quick, easy, and stress-free for both agents and customers.
Elephant Design_Chola MS_Chola Customer Service Experience_Retail Design_Financial Services_Fintech_Express Outlets

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