Relaxo Rebranding

Relaxo brings alive the wave of transformation

In the highly dynamic world, Relaxo is one brand that has made steady inroads into the world of emerging India. Whether it is through basic flip-flops that they pioneered in India or the active & young brands like Sparx & Bahamas, Relaxo has led the way for about 40 years. 

To align with the evolving consumer & state-of-the-art offerings, Relaxo has unveiled its rebranding.  

Explaining the reasons behind the rebranding exercise, Gaurav Dua, Executive Director, Relaxo Footwear Ltd said, “ With a strong legacy of success & leadership, it was our responsibility to build a future-ready brand Relaxo. We are an ever-evolving brand that has stayed true to the core values of being reliable & approachable across India. With the rebranding exercise, we have also infused youthful & transformational spirit that is important for the growth of internal & external stake holders of the brand. Elephant, our brand building partners have played an immensely significant role in bringing our core values to life. I can proudly say that we collaborated with the right partners who understood our ethos and our brand's value proposition. They will continue to help us deliver seamless brand experience to our customers in times to come.” 

Ashwini Deshpande, co-founder & director of Elephant, the rebranding agency says “Relaxo rebranding exercise involved validation of current values of being reliable & approachable while seeking newer dimensions to reiterate the brand’s leadership. In keeping with the evolving consumers & new-age products, we have built the new Relaxo visual identity with a wave of positive transformation. 

Brand’s dynamism is embodied by forward slanting letters in Berry Blue with Sunny Yellow swoosh flowing across. The swoosh stands for wave of transformation, optimism and positive growth. 

All brand applications are being created with an ownable visual language and will be evident in the coming weeks across products, print, retail & online presence"

"The new Relaxo visual identity signifies effortless movement towards progress. ” added Mr Dua. 

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Automotive brands in India : Matter of pride, passion & purpose


Automotive brands in India : Matter of pride, passion & purpose

What should be the attitude of an automotive brand in the context of Indian sub continent? Regional economy and people needs drive the way automotive brands emerge & behave.

By Ashwini Deshpande along with Ashish Deshpande

World over automotive brands have stood for finesse, luxury, hi end functions, if not more than often, for speed, power & vitality. In India, majority of transportation solutions serve the purpose of work commutation, people & goods transporters, and most importantly as a means of livelihood. Whether global or Indian, automobile brands get a cult following and people take pride in the badge of their choice.

It is important that brands are targeted towards the people who are going to be experiencing them as products & services. Brands need to reflect their aspirations, connect on an emotional level and build confidence by associating positively.

When a vehicle becomes your lively hood, people look for answers on more than one axis of their lives. The design team was faced with a challenge to create the visual identity with all its manifestations for Eicher Polaris, who recently launched India’s first multi-purpose personal utility vehicle. The answers lay in understanding people who would use these vehicles. The progressive Indian entrepreneur has no concept of boundaries as he is often multi-tasking personal chores with business needs. He is living every moment & making the most of it.

This range of vehicles is named “Multix” reflecting its extreme versatility aligned with the users’ lives. As a ground-up innovation, Multix is designed as a concept that brings about a positive multiplier in the owner’s life, be it home, business or power.

Multix brand is inspired by the local regional concept of zindagimultiplied” (translates as life multiplied) as a visual language clue. The badge has been designed as a perfect geometry, and has layers to discover & identify with the person for who the vehicle will be a livelihood partner. At the first glance it is a happy bloom in cheery yellow, which is also the primary brand colour. It also serves as an elegant enclosure to the multiplier symbol, which really is the essence of this brand. Multix brand is designed to be an enabler for unlocking & multiplying potential opportunities resulting in prosperity for the target consumer.

The answer again lay with the way people saw the brand highlight over a score of well-settled existing truck brands. The word, “Bharat” (India ) brought around a sense of pride with the commercial vehicle operators, made them feel special that a truck has been created for Indian needs. “Benz” infused that sense of technical expertise & confidence of a global brand.

Bharat Benz typestyle demonstrates expertise, and is contemporary with an emphasis on the word BENZ. The badging is a balance of legacy of shield & wreath from the older Benz identity and clean circular forms representing the global nature of the brand.

Adding to the Benz palette of black, grey & steel, the design team decided to bring in warmth to connect with people through a brilliant deep red. This also helped pushed the style & power quotient across retail & communication.

Old Bajaj Auto Ltd Identity

Old Bajaj Auto Ltd Identity

 People like change not due of its novelty but because the change speaks to them. When brands connect, they tend to ease into the mind space of the users. Connect in such cases is not just a seasonal trend, rather, an endearing sense of attachment.

Next time you re-look at an automotive brand in India, look from the eyes of its users’, feel from their heart and understand how they see their future reflected in the brand of their choice.

ELEPHANT is India’s Best Design Practice (ET-Brand Equity 2012-2014 ranking) with a multi-disciplinary experience of 25+ years having presence in India & Singapore and has been transforming brands, organizations & businesses using Design led Innovation.

Elephant has helped build two significant automobile brands in its rich history of 25 years; rebranding of Bajaj Auto and then a distinction of being the only design consultancy outside Germany to have created a new brand for Daimler Group called Bharat Benz for their India-centric trucks. Multix by Eicher Polaris is the newest bloom and makes Elephant perhaps the only team in India to have three automobile brands on the road.

ASHWINI DESHPANDE is a Visual Communication Designer, Co-founder & Director at Elephant. An alumnus of National Institute of Design, Ahmedabad, she is a prolific speaker at several international conferences & workshops on design. Ashwini has been a jury on Spikes Asia, Design Lion Cannes and Design for Asia Awards. She is a subject expert on Brand Identity Programs & Package Design and known for her highly effective work for Britannia, Paperboat, Nirlep, Grandmaster, P&G and Piramal Industries.

ASHISH DESHPANDE is an Industrial Designer, Co-founder & Director at Elephant. An alumnus of National Institute of Design, Ahmedabad, he is a keen Design Thinker, a member of India Design Council & Jury for India Design Mark. He has worked on several design programs, notably, Titan Eye+, Bajaj Auto, Probiking, Ceat Tyres, Axis Bank, ICICI Bank, Krusty's, Symphony, Paperboat amongst others

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Brands in 2k Crore club

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Congratulations Britannia Good Day and Britannia Marie Gold on being part of the 2,000 cr club! Elephant has been a proud design partner to both these brands since 2007.
Watch out for more from them & from us.

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Adapting technology to create experiences

Adapting technology in physical environments : Create exuding experiences.

Branded environments in India are evolving. What trends are affecting experiences, how does new technology play a role in design of spaces and how does one connect with the new age end user.


Experience based environments encompass a variety of sectors in today's world, they span across the service , manufacturing and retail industry .

Within the manufacturing sector, traditional companies, rather than carrying out boardroom presentations, are now setting up experiential spaces to communicate their offering. Working alongside designers companies are creating user journeys to best experience and explain their products & services.

The service industry having realised that customer engagement for good service is about good experiences, are creating positive memories at various touch points. They understand the relevence of this model to keep up in the ever competitive market. Mobile service providers are offering in store expert advice and value added service like free wifi, refreshments in an attempt to give a wholesome experience to their customers.

Banks are adopting user centered approach to design to make customer journey seamless and a pleasant banking experience. Such experiences help create an emotional connect with the  customers, helping build long lasting relationships enabling a loyal customer base.

 Hotels are coming up with theme based rooms to offer exclusive experiences to their guests and to try and present something new each time. Spaces like hotels are emphasising on distinctive moods and perceptions. Themes, lights, textures, alternative seating options make each visit into a novel experiences within a single space.

In Retail, brands have moved past the requirement of maximum SKU displays , brightly lit spaces, and use of multiple colours and materials. They have started to realise the importance of consumer centric designing , thus focussing on creating differentiated  journeys  and better experiences in the space which do not directly relate to the selling of the product but to build lasting memories , loyalty and superior impressions of the brand.

We are seeing a period when local players are realising the need for innovative and creatively designed experiences in the space that would help them compete with the global brands that are storming the Indian markets.

E retailing is also growing at the rate that one had never imagined. Though the e-retailers are changing the way people have been shopping and a complete change in the mindset of these people as well , the brick and mortar stores still hold their own charm amongst these users and also are an important element in the marketing mix.

Axis bank branches designed to suit every need and comfort of the customer to the highest order. A customer centric design approach that ensures customer comfort and hence builds better relations and brand loyalty within the customers.

Axis bank branches designed to suit every need and comfort of the customer to the highest order. A customer centric design approach that ensures customer comfort and hence builds better relations and brand loyalty within the customers.

Over the last two decades advancements in technology and the rising internet and mobile phone penetration has changed our lives and the way we communicate, do business and the way we shop or receive a service.

Technology has reinvented almost every aspect of the journey of a user within spaces through new ways of browsing,  digital shopping cart, reinventing changing rooms, sizing and customising on screen, in store remote video broadcast, real time SKU tracking, multiple payment options and methods. Technology is affecting how a store operates, thus presenting a completely new canvas to the designer.

Design will not just be restricted to one channel but there will have to be a holistic approach towards omni-channel retailing. Design of these physical spaces will have to be thought of keeping in mind other channels, where essentially the same kind of experience will have to be replicated or where the digital experience will have to be seamlessly integrated with the physical space. It is about the digital interactions and journey that comprises of human to space ,space to human, human to digital and digital to human interactions.

One such current technology is the mPOS ( mobile point of sale). The introduction of this technology has comprehensively transposed the journey of a user in any given environment.

It eliminates cash counters, queues, paper receipts, dependency on wired or even WIFI internet connections, bulky billing devices, and much more. For the customers it means safe transactions, cash free wallets, hassle free multiple payments and no long boring queues, all this for more shopping time with a better experience.

mPOS is now being used by every retailer around us, at fuel stations, grocery stores , retail stores ,cab drivers,&nbsp; e-tailers for payment on delivery and so on. Ezetap is a good India centred example.

mPOS is now being used by every retailer around us, at fuel stations, grocery stores , retail stores ,cab drivers,  e-tailers for payment on delivery and so on. Ezetap is a good India centred example.

User fast adapting to new tech, are also evolving simultaneously. The needs and the demands of these users have changed drastically prompting the brands and the designers to take quick steps towards creating environments to suit their expectations. In this scenario designing environments will be more about mapping an experience of a target customer and less about clever furniture or a different looking space. Experience Retail will be less about trying to sell more things but moreso be focused towards great customer therapy.

Retail will no longer be just a place to buy. It will be more of social zones, hangout places, informative and educative. It will be a place that provides a holistic experience and a seamless integration with out-of-store engagements. People manning these places will be a lot more than just sales people. They will be the facilitators to conversations, educators and also designers that would make changes in the journey of a user based on his past experience with that particular user. Personalisation of experiences will be taken beyond the visible expectations of a customer like on the go, adventurous, relaxing, involving and so on.

Designers now will play a crucial role as an integrator, showing keen understanding of new tech, e commerce and people psyche’.

SHRISH TILEKAR is a Senior Designer, Environment Design at Elephant. An alumnus of National Institute of Design, Bangalore and with a Masters from IED, Milan, he leads a cool team of designers focussing on retail, special functional spaces and branded environments.

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Packaging Emotions

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Creative Gaga Magazine published by Open Bracket Publication celebrates good design. And is a great reference for techniques, insights and inspiration. Their latest issue is a "Packaging Design" special. And they invited Team Elephant to design the cover! (who else?)... with Mayuri NikumbhSuraja AcharekarRimpy BatraPartho Guha






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New Woman - Elephant Trends Watch 2014

 Read at  

Elephant is celebrating 25 years of being a pioneering strategic design consultancy of India. As leading multi-disciplinary experts on emerging markets, our teams based out of Pune, Delhi & Singapore get to work in variety of domains including FMCG, Healthcare, Banking, Energy, Automobile & Lifestyle products. No matter what the domain, our approach is always user-centric and always starts with design research. We observe, meet and farm life-stories with users and turn our understanding into insights that lead to innovative design solutions. Usually, rich insights lead to two significant sets. The first set gives an overview of shifting mindsets, transitions, beliefs and emerging aspirations. This typically can be called Trends-Watch. The other set comes out of analyzing the observed trends along with visualization of future. This is called Trends Forecast. 

We believe our insight-led work has reflected positively on the users. But we want to share the benefits of these insights with more users, marketers, brand owners as well as students of design & branding. So we decided to publish what we learnt in the last year and make it an open source by publishing Elephant Trends Watch 2014 online.  

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